The new “NYC Business Quick Start” is officially described as an $11 million concierge service for small businesses. Its goal is to cut processing time by 50% and guarantee a 48-hour response to all small business inquiries. It will provide small businesses a sole point of contact to help navigate City regulations, as well as a public dashboard. The program guarantees a 48-hour response to all small business inquiries and will cut processing time by 50 percent. The program is a collaboration between 100 City personnel across a host of agencies, including SBS, Department of Buildings (DOB), Department of Environmental Protection (DEP), Department of Health and Mental Hygiene (DOHMH), and the New York City Fire Department (FDNY).
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