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Delivery Rules

NYC Businesses,

We are writing to let you know that New York State issued additional guidance on Friday that allows non-essential retail establishments (as defined by the Empire State Development Corporation) to fulfill delivery orders placed remotely via phone or online. Please note that only one employee may be physically present at the business location to fulfill orders.  

The City is working hard to keep New Yorkers safe by enforcing social distancing guidelines. We encourage you to let your neighbors and enforcement officials know that you’re operating under these guidelines by posting a sign on the door or front window like this:

Valued customers and neighbors: We currently have one employee on site to fulfill orders placed by phone or email, in line with guidance issued by New York State. Apologies, but no customers are allowed in the store at this time to protect our safety and yours. If you would like to place an order, please call XXX-XXX-XXXX or go to www.XXXXX.nyc

Sincerely,

Gregg Bishop

Commissioner, NYC Department of Small Business Services